aohar.com | Shipping from Mainland China to Worldwide
All orders are shipped from Mainland China to destinations across the globe. We mainly cooperate with YunExpress Logistics, together with DHL, UPS, FedEx and other premium reliable cross-border logistics providers to deliver your orders safely and efficiently.
1. Order Processing
Orders will be processed and packaged within 1-3 business days after payment. A valid tracking number will be provided via email once your package is dispatched.
2. Shipping Service
We provide free shipping, duty & tax prepaid, customs cleared and door-to-door delivery service for all international orders.
All customs duties, import taxes and clearance fees are covered by us, no extra hidden charges for customers.
3. Shipping Carriers
- Main Logistics: YunExpress
- Partner Carriers: DHL, UPS, FedEx and other professional cross-border logistics companiesWe select the most suitable carrier according to your destination to ensure fast and stable delivery.
4. Estimated Delivery Time
Delivery time is estimated after shipment, excluding delays caused by customs inspection, peak seasons or force majeure:
- Southeast Asia: 6–12 business days
- European Countries: 7–15 business days
- USA & Canada: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Other Global Regions: 12–25 business days
5. Order Tracking
Once your order ships, you will receive an email with a tracking number and official tracking link. You can check the real-time delivery status online at any time.
6. Delivery Instruction
Please fill in your detailed delivery address, correct postcode, recipient name and contact number to guarantee smooth door-to-door delivery.
We are not responsible for delivery failure caused by incorrect or incomplete address information.
7. Shipping Coverage
We support delivery to most countries and regions worldwide. If your area cannot be selected at checkout, please contact our customer service for customized shipping solutions.
8. Customer Support
If you have any questions about shipping, delivery time or logistics issues, feel free to contact our support team anytime.